Data controller
UTES COMPANY, 114, avenue Beni, Q. Les Volcans (rond-point Chukudu, derrière Bralima), Goma, is responsible for the data collected on utescompany.com.
Data collected
- Identity and contact details: name, phone, e-mail, address.
- Requests: reservations, quotes, messages and attachments.
- Technical data: IP address and access logs, for website security.
Use
This data is used to process your reservations and requests, reply to you by e-mail, SMS or WhatsApp, issue invoices and warranties, and keep the website secure. It is never sold or rented.
Recipients
Only authorised UTES COMPANY staff can access it, along with our technical providers (hosting, e-mail and SMS delivery) strictly as needed for the service.
Retention
Account data is kept while the account is active, then for up to 3 years without activity. Invoices are kept for the legal period.
Cookies
The website only uses cookies needed for it to work (session, basket, chosen language and currency).
Your rights
You can ask to access, correct or delete your data by writing to info@utescompany.com.